Gemcom Services – Training, Project Assistance and more.
Gemcom’s services help you drive productivity, improve efficiencies and control costs. With Gemcom’s global reach and local presence, our highly-skilled mining and IT professionals work with clients all over the world.
Build Your Skills. Improve Your Productivity. Drive Company Efficiency.
Gemcom has been training mining professionals on the usage of our software for more than 23 years and offer introductory through advanced training classes for all of our products. In 2008 Gemcom trained over 3,000 users in 64 countries. By taking Gemcom training you will discover new techniques and optimal software workflows that will enable you to work smarter to increase your productivity while improving company efficiency. We offer training in Surpac, GEMS, Minex, Whittle, MineSched, InSite, and PCBC.
When you don’t have the time, or in-house resources are stretched to the limit and there isn’t budget for additional staff, Gemcom helps you get projects done. Our mining professionals provide cost-effective and timely geology, planning and engineering services. With expert use of Gemcom’s software, our services team works collaboratively with you to ensure you understand each step of the project, giving you confidence in the results and in your ability to work with the data when it’s complete.
Optimise System Performance to Maximise Productivity
A Gemcom system running at its peak performance enables your team to work more productively, which increases your operation’s efficiency. Take your business to the next level with Gemcom’s System Configuration Services. Our services team will optimise your systems and can even improve and automate workflows to save you even more time, reduce costs and drive standardisation and best practices across your organisation. The services we provide include: System Health Check and Skills Audit; Data Preparation and Conversion; Automation Services; and System Upgrades.
Gemcom Expertise When You Need It, When It’s Vital to Your Business
You have already selected Gemcom’s software as a vital solution in driving your business and its profitability. To help you be even more effective, Gemcom offers you a range of Dedicated Support Services that ensure our services staff are available when you need them. These services include New Release System Upgrades; Plus Plan Services that allow you to pre-book Gemcom services for the year; and the provisioning of Onsite Gemcom Support Engineers.