GEOVIA Maintenance and Support

GEOVIA Maintenance and Support

As a member of GEOVIA’s Maintenance and Support Program, you have access to a wide range of resources. 

Benefits include:

Online Access

Our 24/7 online access allows you to work smarter and be more productive with GEOVIA products whenever and wherever you need.

Product Updates, Downloads and Tips & Tricks

 

All the latest product information – right at your fingertips! Whether it is the latest or previous product versions, license utilities, tutorials or product help, we have the information you need to get the most from your investment.

Knowledge Base Library

 

Expand your software expertise. Peruse over 300 resolved customer support issues. With content continuously updated, expanded and refined, you will always have access to the latest information.

Discussion Forums

 

Engage in discussions with your peers and GEOVIA staff to find answers to your questions.

Training and Learning Resources

 

Browse through the extensive library of webinars, videos and articles on a variety of software-related mining topics ranging from geology, optimisation, planning, scheduling, and more.

Support Requests and Tracking

 

Directly submit a support ticket to our dedicated Support Desk for speedy assistance with your software use. Easily track the status of your request or view past requests through the “Support Tickets” menu.

Get Involved with Product Enhancements

 

Help us help you become a more efficient and effective mining professional. Get involved through our: User Research & Early Release Programs; Regional Community Conferences; Product Forums; and Enhancement Requests.